Ecomobl BT 20" Fat Tire Folding Electric Bike - Ecomobl Electric Skateboards USA

★ These communities are for all Ecomobl customers and followers. Please feel free to ask as many questions as you need. Sales, repair, modification, we are here to assist.
★We pride ourselves on the community we are building and hope you enjoy your experience as a member of the Ecomobl family.

Click on the following links:
1. You can join our Facebook community:
Ecomobl official group.
2. Please follow our YouTube channel for video support:
Ecomobl electric skateboard

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All machine requires maintenance and care.

Ecomoblboards are offroad boards and take quite a bit of vibration when usedin their natural environment. Check your bolts and screw regularly tosee if they are loose. It will save you headaches down the road. If youfollow up by being great owners, these boards would serve us for a longtime.

Safe riding guys!

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Quick PSA: Battery Care Guide

Allmodern electric skateboards run on lithium batteries. These typebatteries offer a significant amount of storage and discharge rate in avery small package. Good care is crucial to extending the battery’slife span and ensuring that it continues to perform. Keep in mind thisis not unique to Ecomobl’s boards but would apply to all consumerelectronics running on lithium batteries.
★ Do not completely discharge or overcharge
Over charging / discharging will cause permanent damage to your battery!
Eachbattery pack comes with a Battery Management System (BMS) that helpsavoid over charging / discharge. There are however scenarios that willstill cause an over charge / discharge to occur.
★ Over Charging – Asthe board operates on regenerative braking, avoid intense braking (suchas braking downhill) when the battery is fully charged. This can causethe BMS to temporarily shut off the board to prevent overcharge.
★ Over Discharge – Avoid running the board’s battery to empty. If you do,charge it back up to 70% as soon as possible. Never store a fulldischarged board for an extended period of time.
Avoid extreme temperatures
★ Batteries operate best between 50° to 95° F (10° to 35° C) ambient temperatures.
★ They should be stored between -4° to 113° F (-20° to 45° C).
Keep the battery at 70% charge for long term storage
Never store a board fully charged or fully discharged.
Abattery could fall into a deep discharge state when stored fullydischarged. This will render it incapable of holding a charge.

A battery stored fully charged will lose some capacity, leading to shorter battery life.

SHIPPING
★ Country:
We can ship for the United States, Europe, Canada, Russia, Australia, New Zealand, Asian countries, Mexico etc.
For other places, please consult us.

TAX
★ Tax included:
EU, America, Australia, Southeast Asia.
If you are in other countries, please consult us before purchasing.

1. If there is a problem with the product during the warranty period (not artificial damage, the product has not been dismantled and modified), we will teach you how to deal with the product problem, and send you related accessories for free, until the problem is solved for you. Please note that we only send battery, esc or motors once during your warranty.

2. Warranty content: ESC, MOTOR and BATTERY. (Water damage is out of warranty.)

3. Standard Warranty: time: 6 months.

4. Please contact us and we will negotiate with you and find a way to please everyone.

5. General Exclusions – the following items are excluded from warranty:

• Damage or loss sustained during shipping – we can offer shipping insurance if you wish to mitigate this risk, but you need tell us and pay insurance fee.
• Electronic damage caused by water ingress into the board.
• Removal or tampering of warranty stickers and water damage sticker.
• Damage caused by accidents or collisions.
• Unauthorized modification or repairs.
• Taking the board beyond its limitations.
• General wear and tear such as scratches and dents sustained in the general course of riding.
• Exclusion Relating To Jumping.

6. If any issue occurs, you must cooperate with ecomobl board in good faith and first attempt to identify and fix any problem with ecomobl board instruction. Such instruction may be provided in person, via email (services@ecomobl.com). If a problem is fixed this way, the warranty claim is considered settled. When requested, you must provide ecomobl board with photos, videos or any other forms of evidence for assessment of warranty claims. ecomobl board cannot validate any warranty claims or provide replacement parts unless you have cooperated as per above.